Internet Policy - Consumers

Scan’s products are sold through a network of highly trained retailers, able to offer you the very best advice on the most suitable stove for your individual needs and circumstances, with the option of installation and appropriate after sales service for your purchase.

In order to ensure that you benefit from this, we do not recommend purchasing a Scan stove over the Internet where this level of advice and service may not be available. If you do decide to buy your stove over the Internet, ensure that you buy from a dealer who can offer expert advice on the most suitable product for your needs, and who is able to install your stove and service it when necessary.

In particular, we would suggest that you avoid buying Scan stoves over the Internet, especially from a retailer who is not local to you, and who is, therefore, unlikely to be able to provide you with the appropriate support.